Privacy Policy

Legal

Privacy Policy

Last updated: January 2025

1. Introduction

NeuroNur Medical Center ("NeuroNur", "we", "our", "us") is committed to protecting the privacy and confidentiality of all personal and health-related information provided by our clients, visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable UAE data protection laws.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number)
• Health and medical information provided during assessments and consultations
• Payment and billing information
• Website usage data (cookies, IP addresses, browser type)
• Communication records (emails, contact form submissions)

3. How We Use Your Information

Your information is used for the following purposes:

• Providing clinical services, assessments, and personalised programs
• Scheduling and managing appointments and consultations
• Processing payments and orders
• Sending appointment reminders and relevant clinical updates
• Improving the quality of our services and website
• Complying with legal and regulatory obligations

4. Data Protection & Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Health information is treated with the highest level of confidentiality and is only accessed by authorised clinical staff directly involved in your care.

5. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. Information may be shared only with clinical staff involved in your care, service providers necessary for business operations (under confidentiality agreements), or as required by law or legal proceedings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent for non-essential communications

7. Contact Us

For any privacy-related queries or to exercise your rights, please contact us at: info@neuronur.com or call 433515.